Toronto, Ontario – Clinical Research Recruiter

Reports to:       Supervisor, Clinical Research Recruiting

Position Summary: Perform telephone interview and day-to-day activities of Recruiting department.

Duties and Responsibilities

  • Enter and/or update potential volunteer information in the Recruitment Database
  • Preparation of Study Master List
  • Generate recruitment highlights (protocol summary).
  • Informing potential subjects of their medical screening results.
  • Assigning tentative subject numbers.
  • Offer study participation and provide tentative study information to potential study volunteers
  • Administer telephone questionnaires to potential study volunteers
  • Book, reschedule and/or cancel medical screening appointment(s) for potential study volunteer(s).
  • Perform screening reception duties as required, including but not limited to ID verification, recording of Demographic information (Medical Screening staff only).
  • Performs other tasks and projects as assigned

Qualifications:

  • Grade 12 or equivalent
  • 1 – 2 years experience in a customer service environment and/or call centre
  • 1 years work experience in a CRO an asset
  • Strong organizing and planning skills to work independently with efficiency and accuracy
  • Excellent interpersonal and public relation skills
  • Demonstrated proficiency in English, with excellent oral and written communications skills
  • Decisive, good decision making skills, able to escalate response to situations when relevant
  • Proficient in Microsoft Word, Microsoft Excel and Lotus Notes

Please send your resume to resumes@biopharmaservices.com